OKEx

FAQs

A curated list of the most frequently asked questions by OKEx customers.
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Submit a request

Can't find a solution to your problem? Contact our support team for quick assistance.
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Beginners’Guide

A bunch of helpful resources for everything you need to know to get started with OKEx.
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API Documentation

Get the complete reference documentation for the OKEx API.
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Join the Community

Find answers, ask questions, and connect with our community of OKEx users from around the world.
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Download the OKEx App

Trade crypto from your pocket. Android, iOS, macOS, or Windows
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Fault Description

Learn more about the fault
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Get started with OKEx

Everything you need to know to get started with OKEx. Hone your trading chops with these easy articles.

What is Blockchain？

Introduce Blockchain from the origin.

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What is Bitcoin?

A video tells you what Bitcoin is.

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Get you first Bitcoin in Minutes.

Follow the tutorial and take a few simple steps to buy bitcoin

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Seconds to understand Spot Trading.

Simply tell you what is Spot trading and how to Spot trading.

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How to Deposit and Withdraw digital assets on OKEx .

How to Deposit and Withdraw digital assets that you already have.

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What is Derivatives？

What is Derivatives and how do they trade.

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Official Channel Verify

    Frequent Code

      To protect yourself from personation of OKEx, always check whether the phone number/WeChat/Telegram or other social media accounts that contact you are our official channels when in doubt. (Not applicable to SMS numbers)

      Comercia en todas partes
      Completamente compatible con iOS, Android, Mac y Windows
      Documentación Oficial OKEx API

      OKEx Official Channel

      Non-Official Channel

      you inquired is not the official channel of OKEx
      • DO NOT share your private information and password to anyone!
      • DO NOT send any money to anyone claiming to be one of OKEx team!
      • Please make sure you entered the search term correctly.
      • If you are inquiring a mobile phone number, please select the correct country code.
      • Only account number can be inquiried for chat tools.
      Got it