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FAQs

A curated list of the most frequently asked questions by OKEx customers.

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Can't find a solution to your problem? Contact our support team for quick assistance.

Beginners’Guide

A bunch of helpful resources for everything you need to know to get started with OKEx.

API Documentation

Get the complete reference documentation for the OKEx API.

Join the Community

Find answers, ask questions, and connect with our community of OKEx users from around the world.

Download the OKEx App

Trade crypto from your pocket. Android, iOS, macOS, or Windows

Fault Description

Learn more about the fault

Get started with OKEx

Everything you need to know to get started with OKEx. Hone your trading chops with these easy articles.

What is Blockchain？

Introduce Blockchain from the origin.

What is Bitcoin?

A video tells you what Bitcoin is.

Get you first Bitcoin in Minutes.

Follow the tutorial and take a few simple steps to buy bitcoin

Seconds to understand Spot Trading.

Simply tell you what is Spot trading and how to Spot trading.

How to Deposit and Withdraw digital assets on OKEx .

How to Deposit and Withdraw digital assets that you already have.

What is Derivatives？

What is Derivatives and how do they trade.

Official Channel Verify

Country & Region

To protect yourself from personation of OKEx, always check whether the phone number/WeChat/Telegram or other social media accounts that contact you are our official channels when in doubt. (Not applicable to SMS numbers)

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