OKEx BTC Exchange Help Center

FAQs

A curated list of the most frequently asked questions by OKEx customers.

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Beginners’ Guide

A wealth of helpful resources for everything you need to know to get started with OKEx.

API Documentation

Get the complete reference documentation for the OKEx API.

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Get started with OKEx

Everything you need to know to get started with OKEx. Hone your trading skills with the articles and videos below.

What is Blockchain？

A video overview of Blockchain (49 sec.)

What is Bitcoin?

A video introduction to Bitcoin (1 min.)

Get you first Bitcoin in Minutes.

Follow the tutorial and take a few simple steps to buy bitcoin

Seconds to understand Spot Trading.

What is Spot Trading and how does it work?

How to Deposit and Withdraw crypto on OKEx .

Video demonstrating how to deposit and withdraw your cryptocurrencies (3 min.)

What are Futures?

An introduction to Futures contracts.

Official Channel Verify

Country & Region

To protect yourself from identity theft, always check whether the phone number/WeChat/Telegram or other social media accounts that contact you are our official, recognized channels. (Not applicable to SMS numbers)

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